Refund Terms

Welcome to MARNELITHIX. We strive to ensure complete satisfaction with our products and services. If you are not entirely satisfied with your purchase, we are here to assist you with our refund policy. Please read the following terms carefully.

Eligibility for Refunds

• To be eligible for a refund, you must provide proof of purchase from MARNELITHIX. This can be in the form of a receipt or an order number.
• All refund requests must be submitted within 30 days of the original purchase date.
• Products must be in the same condition as received and include all original packaging and documentation.

Non-refundable Items

• Custom or personalized products are non-refundable.
• Services that have already been rendered or completed according to the agreement.
• Items marked as "final sale" at the time of purchase.

Refund Process

If your request meets the eligibility criteria, please follow these steps to initiate a refund:

1. Contact our customer service team at [email protected] with your purchase details.
2. Provide a detailed explanation of the reason for the refund request.
3. Upon approval, you will receive instructions on how to return the product if applicable.

Refund Timeline

Once we receive your return, a quality inspection will be conducted. You will be notified of the refund status within 5 business days. Refunds will be processed to the original payment method used at the time of purchase, and please allow 7-10 business days for the credit to appear on your statement.

Contact Us

If you have any questions regarding our refund terms, please do not hesitate to contact us:

• Email: [email protected]
• Phone: (555) 123-4567
• Address: 123 Business Road, Suite 500, Metropolis, MT 12345

Thank you for choosing MARNELITHIX. We value your business and are committed to providing exceptional service.